Audi first rejects, then announces recall after Ontario woman's car catches on fire

Audi first rejects, then announces recall after Ontario woman's car catches on fire
Monday, May 1, 2017
Audi first rejects, then announces recall after Ontario woman's car catches on fire

Otomotif News.Elizabeth Avery had just heard about a Global News story about a adult whose 2011 Audi Q5 burst into flames on a Toronto highway.

The report showed a missile of kindle destroying Chris Sahadeo's SUV, "whos just" left his auto dealer after planned repairs.

" I feel like I virtually succumbed ," Sahadeo told Global News in October 2015, instants after watching in skepticism as his expensive German-made car burned beyond recognition.

Avery, deeming the floor, afterwards said she could relate to the owner's foiling. Her own Audi Q5 caught fervor while parked on her driveway in Kingston, Ont.

" I could see smoke billowing out the breast of private vehicles ," added Avery." There were ignites shooting out everywhere ." 

Luckily, Avery and a family member were able to extinguish the ignites, confined to the engine bay. A subsequent investigation by her insurance company concluded that the cause of the fervor was related to the Audi's coolant pump.

At the time, Avery reported their own problems to Audi Canada, hoping the company would make the issues gravely. She adds she was ignored.

Then, this January, Audi issued a recall for 576,000 vehicles for fervor and airbag sever likelihoods. It acknowledged that the coolant pump posed a possible fervor risk.

Veteran automobile technician Kirk Robinson, who owns a restore equipment in Mississauga, Ont ., adds security is a key concern for vehicle and truck owners.

" They want to know their vehicle is safe-they want to have confidence in their service provider and the manufacturer of their vehicle ," added Robinson, who has for years also hosted an vehicle assist program on a neighbourhood cable television channel.

Robinson says some makes are more transparent that others when dealing with consumer complaints about security, and he points to an example involving his shop.

" I've had a vehicle come in here from a manufacturer-it had an outburst on the engine. I had to prove it was a manufacturer's defect. And the manufacturer paid it out, very quietly ," he said.

Audi Canada lastly accepted Avery's concerns about the overall safety of her repaired vehicle. The corporation agreed to replace it after a Global News story and other influence, she said.

Avery adds the company questioned her not to tell anyone, but did not bind her by a non-disclosure agreement.

Eighteen months after her vehicle burned and she attempted to get the company to pay attention, she's concerned Audi did too little, too late. She adds consumers have to keep influence on corporations that don't seem to make security gravely enough.

" Consumers have to make sure the problem is dealt with. Not only dealt with but that other people know it ."

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